faq
faq
Frequently Asked Questions
HOW DOES THE PRINT-ON-DEMAND WORK?
Using print-on-demand, products are made upon receiving an order. Once you customize a product, we manufacture and deliver it directly to your doorstep. This approach minimizes waste and upholds a sustainable production framework.
Our company offers many high-quality products, including T-shirts, hoodies, jeans for men and women, and more. Each item is tailored to showcase your individuality.
CAN I CUSTOMIZE DESIGNS OR REQUEST PERSONALIZED ITEMS?
Of course! Custom Thread provides many options for customizing clothes. Our company aims to provide you with custom clothing that best reflects your style.
HOW IS THE QUALITY OF YOUR PRODUCTS?
Our quality-control team manages our clothes and ensures that they are up-to-date and made of the finest materials. We implement many measures to provide quality products.
Unfortunately, we are limited to the United States. However, we plan to expand our yield soon and deliver globally.
Our shipping times vary depending on your order and location. However, orders usually arrive within 5-10 business days. If you have any concerns about your order, contact our customer support.
How can I get in touch with customer support?
If you encounter any problems, worries, or inquiries, please don’t hesitate to contact our customer support team at customerservice@customthread.com or through our “Contact Us” page. We prioritize responding promptly to address your concerns.
Do you offer wholesale or bulk ordering options?
We provide wholesale and bulk ordering alternatives for those interested in ordering large quantities of products. Delivery time may change depending on the volume. For further details, please contact our customer support.
